When it comes to contracts, invoices, and audits, securing the right freight audit and payment (FAP) partner is key to global and local operations. Shippers can reap significant efficiency and cost savings by outsourcing and automating freight transactions—a traditionally time-consuming and error-prone process.
Those who stand to benefit the most? Shippers with complex global networks. By choosing an expert freight auditing and payment partner, global shippers can better navigate the granularities of complex local tax codes, supplier networks, and more.
With 6 decades in audit and payments for global shippers and an audit staff with 400 years of combined experience, CTSI-Global is uniquely positioned to provide a fully integrated freight audit and payment solution—one that combines sophisticated technology and a worldwide network of local experts.
How to evaluate a FAP solution
1) Find a partner with global reach.
Global shipments are fraught with high-stakes considerations, such as local regulatory and tax requirements, value-added taxes (VATs), and tax code validations. Other detailed concerns, such as invoice postmarks, can cause potential delays, fines, and surcharges.
Shippers can stay ahead of the curve with an experienced freight audit and payment partner—one that can navigate the intricacies of regional regulations and ensure a proactive approach to full compliance.
2) Focus on flexibility and customization.
A FAP partner should possess a strong foundation of knowledge, as well as a robust general framework that can be customized as needed. Though each market has its quirks, many broader regulations and tax considerations span the globe. With a global blueprint that standardizes around 80% of the freight auditing and payment process, CTSI-Global arms each shipper with an efficient and familiar starting point.
The remaining 20% of the process involves customization based on each country’s regulatory requirements. With organized local expertise, workflows like rate negotiations and document handling are streamlined—as can customs clearance, duty drawbacks, and carrier transportation contracting workflows.
The result? A global solution that every shipper can implement, scale, and modify—no matter where, when, or how.
3) Look for partners with an extensive carrier network.
Freight auditing is a mutually beneficial relationship between freight audit and payment partners, shippers, and carriers.
CTSI-Global offers a network of more than 20,000 carriers, all fully aligned with our freight audit and payment solutions. From start to finish, we prioritize education and training across the board: by aligning their workflows with ours, our shippers and their carriers can build powerful, sustainable synergy.
Where global reach meets local expertise
When it comes to freight audit and payments, flexibility and knowledge are must-haves. CTSI-Global processes 5 million freight transactions daily and $15 billion of freight annually, driving industry-leading automation and boots-on-the-ground expertise. With the right partner, shippers can unlock newfound scalability and agility—whether in their own backyard or halfway across the globe.
Ready to reimagine freight auditing and payments? Contact us today.
