Outsourcing Peace of Mind: How Outsourced Carrier Management Saves Shippers Time

In the world of supply chain management, quality is key. That’s especially true when it comes to shipping freight. Since this is the only piece of the logistics puzzle that most customers witness firsthand, their impression of a shipper will largely be shaped by their experience receiving freight. A late, damaged, or incorrect shipment could leave a permanent mark on the shipper’s reputation in their eyes—and hurt the shipper’s chances of securing a repeat customer.

With so much at stake, thoroughly vetting carriers is essential. But it’s a time-consuming process. And when shippers need to access capacity in a pinch, they sometimes find themselves taking a leap of faith… Leaving their company’s reputation in the hands of carriers they don’t really know, let alone trust.

Finding capacity and vetting carriers can become a full-time job for your in-house team—if you let it. To solve this problem, many shippers turn to outsourced logistics providers for help. While some leaders are hesitant to relinquish control, this option can help shippers save time and money—without sacrificing quality.

Minimize effort, maximize results: Trust one to find and vet many

Many top third- and fourth-party logistics (3PL and 4PL) providers offer some form of carrier management services. As part of this offering, they will do the heavy lifting for you—conducting background checks, confirming that the carrier is appropriately bonded and insured, and determining whether they have the correct certifications to get the job done (and done well).

Beyond vetting potential carriers, outsourced providers will also find the best and most cost-effective option for the shipper. This saves the carrier from hunting for quotes and making dozens of phone calls.

Of course, it’s natural for some shippers to feel hesitant about trusting these essential tasks to an outside party. As a result of a few bad apples, freight brokers—who perform some of the same functions—sometimes get a bad reputation. Will a 3- or 4PL be any different?

The answer is, it depends. Not all outsourced logistics providers are equal, so it’s important for shippers to find a provider they trust. But when a shipper has confidence that their provider has their best interests in mind, they can redeploy their on-site staff to focus on more strategic tasks, safe in the knowledge that the provider is only entrusting their freight to carriers after doing due diligence.

Plug in, power up: Access new networks and strengthen existing relationships

Another benefit of working with an outsourced logistics provider is the relationships that come with it.

Firstly, most top providers have a vast network of trusted, pre-vetted carriers that shippers can plug into, allowing them to access better rates than they might have been able to find on their own. This is particularly useful when shippers need to find urgent spot quotes or navigate price fluctuations in the market.

Secondly, outsourced logistics providers can help shippers to manage their relationships with new and existing contracted carriers. From keeping an eye on contracts so that renewal dates don’t sneak up on you to expertly negotiating rates when it comes to annual increases, top providers can leverage their experience to strengthen the carrier-shipper relationship—and position you powerfully.

Carrier management you can trust

At CTSI-Global, we offer expert carrier management as a stand-alone service—or as part of the complete logistics package. We can handle just a few aspects of your operations, or manage them from end to end, depending on your resources, preferences, and needs. Every shipper is different, but one thing never changes: our commitment to delivering excellence and peace of mind.

Every carrier in our 20,000-strong network is carefully vetted on everything from security to performance on an ongoing basis, ensuring that quality is never a question. We’ve done the heavy lifting for you, so you can just plug in and reap the benefits.

Find peace of mind. Contact us today.

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