Between Yellow Corp.’s recent bankruptcy and the UPS union’s near-strike involving approximately 340,000 workers, the last few months have made the need for heightened operational efficiency and diverse carrier bases to survive and prosper all too clear. And with peak season fast approaching—accompanied by elevated carrier costs and increased demand—the clock is ticking for companies to upgrade and accelerate parcel operations.
A parcel management application embedded with a transportation management system (TMS) empowers shippers to optimize supply chain processes and meet escalating challenges. Laborious tasks are streamlined and automation is enhanced, leading to greater efficiency.
Save time for strategy—and poise your business for growth
Parcel management solutions free logistics teams from time-consuming activities and allow them to monitor big-picture strategy and growth opportunities. When embedded within a TMS, these applications automate repetitive parcel management tasks like data entry, update tracking, and shipping label generation. With less manual input and increased productivity, employees can allocate their time more efficiently and handle higher shipping volume—without additional staffing.
Take parcel management operations to a new level of efficiency
A parcel management system produces newfound efficiencies and cost savings to help shippers stay competitive. For example, the Parcel Management application in CTSI-Global’s Honeybee TMS automates address verification to prevent misdeliveries, avoid address correction fees, and solidify shipper reputations for on-time deliveries—without increasing the burden on logistics teams.
Yet another way this technology can reduce overall transportation costs and optimize operations is by consolidating shipments and optimizing route planning. Parcel management applications consolidate shipments based on their size, weight, and other variables to improve delivery times. Additionally, improved inventory management can help warehouse staff prevent stockouts, minimize overstocking, and reduce storage and holding costs.
Satisfy customers like never before
Delivering prompt and attentive customer service is non-negotiable in a highly competitive industry. Satisfied customers are more likely to become repeat customers, producing a self-generating revenue line for growing shippers.
A strong parcel management system strengthens customer relationships by providing logistics teams with real-time tracking information and automated notifications to increase timely deliveries and the accuracy of delivery estimates. By removing stress from the shipping process for logistics teams and customers, TMS parcel management provides informed, seamless shipping experiences to increase sales, delight any customer, and create lifelong buyers.
Reduce errors and cut out costly returns
Shipping and delivery errors, often the product of human error or miscommunications, can ultimately become the source of severe downstream delays, added costs, and customer dissatisfaction. By minimizing manual handling and improving accuracy across shipping processes, a parcel management system can help eliminate costly errors such as incorrect delivery addresses or missing items that would necessitate a corrective shipment. Fewer returns and replacements translate to reduced associated fees, including shipping and restocking costs.
Let data drive decision-making
TMSs play a vital role in the parcel management process, for logistics teams and senior decision-makers. With data analytics and reporting capabilities, automated parcel management systems can analyze key metrics on delivery performance, transportation costs, inventory levels, and shipping trends.
From there, upper management and supply chain teams can identify areas for improvement and take data-driven steps to enhance their processes. The result is a systematic process for continuously improving operations, optimizing costs, and a better allocation of resources.
Shape the supply chain future you want to see
Embracing cutting-edge parcel management technology is a powerful way to manage time efficiently, optimize operations, and elevate customer satisfaction to unprecedented heights.
As supply chains continue to demand unwavering adaptability from companies worldwide, CTSI-Global’s Parcel Management application is expanding to meet modern shippers’ growing needs. Shippers can access new regional carriers—in addition to large, multinational carriers like FedEx and UPS—offering local insights and flexible service options in a time of immense carrier overhaul and turmoil.
Ready to tackle the complexities of modern commerce? Contact CTSI-Global today to shape streamlined, customer-centric supply chains.
