The Tip of the Time-Consuming Iceberg: Why Offloading Freight Auditing Is Not Enough to Optimize Efficiency

When it comes to the difference in efficiency, making a move from in-house freight auditing to an outsourced service is like night and day. Most shippers find themselves shaving hours off their employees’ days—and putting countless dollars back in their bottom line in the process.

But while auditing freight bills might be one of the most time-consuming tasks on your team’s plate, it’s far from the only efficiency drain. After all, the shipping process doesn’t start at the invoice. And when they look below the surface, many shippers discover a dozen other bottlenecks, outdated processes, and inefficiencies slowing them down.

Plugging one hole in a leaky pipe is a start, but it doesn’t solve the problem. Here are a few more common time drains that shippers need to seal up before their supply chain can flow seamlessly.

Procuring up-to-date carrier rates is taking all day.

Bringing freight costs down tends to be high on every shipper’s list of priorities, which makes weighing your options to find the best rates essential. But when accessing those rates takes forever, the value of those savings rapidly diminishes.

The first step to sealing this leak is getting staff off the phone. Implementing a robust transportation management system (TMS) allows you to bring the carrier selection process online, making it easy for your employees to rapidly assess their options. And since they can evaluate based on multiple criteria—including carrier performance and lane routing—rather than just price, selecting the optimal carrier for each load no longer requires any guesswork.

Managing the day-to-day is taking your team away from the big picture.

Of course, even with a leading-edge TMS at their disposal, staff may still find themselves scrambling to keep up with the mountain of tasks involved in managing a busy supply chain. Ensuring shipments go out and arrive on time is no mean feat, especially for a small team. And the more time they spend on day-to-day management, the less time they have to focus on big-picture strategy—making it easy to miss the forest for all the trees.

Outsourcing logistics management alleviates that problem. When you work with CTSI-Global, our team can manage your TMS, schedule and track shipments, and handle all the other necessary but time-consuming tasks that eat into each day—freeing up your internal resources for more strategic work. This also allows you to save on overhead since it’s cheaper to tap an external resource than to hire additional staff as your operations scale.

No one has time for carrier management—and it shows.

Sometimes, it’s the tasks that teams don’t spend much time on that wind up costing them time and money. Why? Because they miss key opportunities and red flags—and pay the price.

This is especially true with carrier management. Without keeping one eye on your contracts with carriers and identifying the right moments to negotiate renewals, prime opportunities fall by the wayside—leading to higher costs in the long run. Re-evaluating carrier performance on an ongoing basis is also critical, helping shippers avoid potential headaches. And on a more general level, time spent building relationships with favored carriers is often an investment in greater efficiency down the line, leading to smoother negotiations and better rates.

CTSI-Global can take over carrier management so shippers can reap the benefits without putting in the extra hours. By leveraging both our existing relationships with thousands of carriers and our deep industry expertise, we ensure shippers always work with the most reliable carriers and never miss an opportunity to save.

You’ve optimized freight auditing—now what?

For shippers looking to optimize efficiency, outsourcing freight auditing is just the tip of the iceberg. At CTSI-Global, we look deeper, helping shippers identify every inefficiency in their operations—and eradicate it.

Don’t rely on surface-level support. Contact CTSI-Global today.

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