How Supply Chain Managers Can Foster an Analytics-Driven Culture in Their Teams

As the world becomes increasingly digital, data is playing a bigger role throughout organizations. With the supply chain generating such a huge volume of data every day, supply chain managers have a unique opportunity to use data to drive efficiency, reduce costs, improve customer satisfaction, and direct strategy within their function. But to make the most of this opportunity, they can’t be the only people on their team utilizing data on a regular basis.

Fostering an analytics-driven culture where all team members take a data-first approach when making decisions can help supply chain managers optimize their operations and build a high-performing team. Here are a few steps managers can take to get started.

Make it easy for staff to work with data

Most supply chain professionals don’t come from a data science background. That means that if supply chain managers want to encourage their teams to dig into their logistics data on a regular basis, they need to make it as easy for them as possible.

Adopting a transportation management system (TMS) that comes equipped with intuitive, easy-to-use business intelligence capabilities ensures that employees can seamlessly incorporate data into their day-day-day work. By choosing a TMS that automatically pulls in, centralizes, and synthesizes real-time shipping data, teams don’t have to worry about the most time-consuming aspects of data management and analysis, like gathering and normalizing data from disparate systems that don’t talk to one another.

At CTSI-Global, our business intelligence solutions give teams access to customizable dashboards that they can use to evaluate key performance indicators (KPIs) at a glance, then dig down to get deeper insights in just a few clicks. This means they can check in on important metrics whenever they get curious or have a spare moment between tasks.

Demonstrate how to make data actionable

Checking in on metrics isn’t helpful unless it leads to meaningful action. Supply chain managers can lead the charge and inspire their team to make more data-driven decisions by demonstrating how to apply data to their daily work.

To do this, they can bring data to the table during team meetings to explain why they’re making certain decisions. They can also work alongside staff to look at the data and identify opportunities for improvement—then encourage them to do the same when making decisions or recommendations. When staff sees the benefits of using data firsthand, it ceases to be a nebulous concept and becomes a tool that they can wield—making them more inclined to explore and experiment with it.

Start your data journey the right way

Developing an analytics-driven culture doesn’t happen overnight, especially if a team is relatively new to using digital solutions and data. But by leading by example and consistently encouraging employees to make the most of the tools at their disposal, supply chain managers can make data an integral part of their team’s culture—benefiting the business, the end customers, and everyone in between.

At CTSI-Global, we believe in helping the companies that partner with us start on the right foot. We’ll work closely with you throughout the implementation process and beyond to get your team up to speed with our solutions—so they can hit the ground running and thrive.

Unlock the full potential of your data. Contact us today.

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