The Three Common Pitfalls of TMS Implementation

TMS implementation can be tricky—but how it’s integrated into existing workflows can make a profound impact on its use and benefits. Proper preparation and a robust system can help shippers maximize TMS benefits and streamline the efficiency of their operations. Here are a few common pitfalls and how shippers can circumvent them:

  1. Not understanding unique business needs

One of the biggest TMS implementation mistakes: a lack of understanding when it comes to transportation management needs. TMS solutions are not one-size-fits-all, and what works for one company may not work for others. 

To avoid this mistake, shippers should take time to analyze their current shipping processes, understand their pain points, and identify areas for improvement.  With those insights in mind, shippers can select the best TMS for their needs.

  1. A lack of resources dedicated to the process

Another common mistake is inadequate corporate alignment dedicated to the TMS implementation process. Shippers need secure buy-in from all stakeholders involved in the process, including senior management, IT, and operations. Additionally, shippers should ensure adequate resources are allocated for the implementation process, including personnel, time, and budget. Without the full support of a team and its resources, TMS implementation is unlikely to succeed. 

  1. TMS implementation testing and training gaps

Finally—perhaps most importantly—TMS implementation without testing and training will likely negate its benefits. A TMS is a complex system that requires extensive testing to ensure it functions properly and meets shippers’ needs. Employees also need to be trained on how to use the system effectively and efficiently, especially as TMS usage scales. This lack of support is where relabelled and third-party systems often fall short.

Invest in a proprietary system with expert guidance

The right support system can make all the difference. That’s where CTSI-Global comes in. With CTSI-Global’s Honeybee TMS, shippers can count on a dedicated team of experts available to help with every step of the implementation process, from understanding shippers’ needs to thorough testing and training. This support ensures that shippers are making the most of Honeybee’s features.

Honeybee TMS has also been designed and developed with agile features, allowing shippers to customize the system to meet their needs. With a growing network of 14,000+ carriers, Honeybee TMS offers a global, fully integrated, multi-modal solution for shippers that yield long-term results right from day one. 

Contact CTSI-Global today to build the best TMS for your company’s needs.