Bridging the Gap Between Adoption and Optimization of Supply Chain Technologies

Supply chain management is undeniably complex, especially as companies scale to a global level. Utilizing a best-in-class transportation management system (TMS) and other leading-edge tools can give companies a leg up over their competition—but only if they’re leveraged effectively. Having the right technologies isn’t the same as using them competitively.

To generate a quick and long-term return on investment, shippers need to choose a TMS with the features they really need—and ensure all team members know how to use them properly. Here’s how companies can maximize the benefits of a TMS and become more strategic in no time.

Recognize skill gaps

In a recent Accenture survey, 48% of chief supply chain officers reported that one of the core barriers to value creation is inadequate skills within their teams to utilize new technologies effectively. The divide between adoption and true utilization is a big one, and it can result in lost dollars.

To take full advantage of a TMS’s capabilities, one avenue companies can explore is reskilling or upskilling staff, arming them with the IT skills needed for success. Clearly explaining and demonstrating the impact that these tools can have can also inspire team members, helping them fully grasp the value of this new way of doing things.

Take advantage of automation

Without leveraging a TMS to its full advantage, the errors and delays that come from things like manual recordkeeping and data entry may resurface, interrupting any progress made under new technology. And the inability to properly integrate technology can place extra pressure on staff who are working tirelessly to get up to speed without clear direction.

The good news is, the best TMS solutions simplify things for staff by implementing automation tools to reduce manual labor, freeing them up to spend more time on the tasks that count. This is good for staff and for the bottom line: a recent McKinsey study estimates that automation lowers operational costs by 30%.

Transition away from legacy systems

Another way to streamline the adoption of a new TMS is to transition away from legacy technologies that may impede staff from fully mastering new ones.

Combining outdated systems with a leading-edge TMS can be a recipe for disaster. Crossed wires and poor communication between tools can make it difficult to teach employees new operational systems. This doesn’t mean that a costly overhaul is necessary, however. Cloud-based TMS solutions can be a cost-effective alternative to clunky, expensive hardware and on-site data storage, while also making it easier for staff around the world to access the information they need.

Find a strategic partner

One of the best ways to avoid implementation and adoption roadblocks is to choose the right partner from the very beginning.

At CTSI-Global, we offer robust support every step of the way, ensuring shippers can hit the ground running with their new TMS and optimize their processes in no time. Don’t waste the potential of these transformative tools. Contact us today to find out more.

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